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Covid-19 Viewing Notices

Date Posted: 28 May 2020

We want to thank our loyal and trusted clients for your patience during this time. We are looking forward to reopening as soon as possible following the latest government guidelines. Our priority is the service we offer our clients, and we want to be sure that we proceed with as much safety and caution as possible.

Covid-19 Practices

Please read this notice carefully and assess whether you need to contact us relating to any Covid-19 sufferers. We have labelled each piece of guidance for Vendors, Letting Viewers and Sales Viewers.

 

 


 

Vendors

Has anyone in your household had COVID-19 or displayed symptoms?

If so, have they completed the required period of self-isolation?

Is anyone in your household in the high-risk category or currently shielding?

Please consider the questions above, and should there be anyone in your household that has not yet recovered from COVID-19, is showing symptoms, or if anyone is shielding, then please contact the office to discuss your circumstances, and the best way forward to proceed with viewings at the appropriate time.

Should none of the above apply, and you are happy your household is Covid Secure, please find some points to the right that Aktons are putting in place for the safety of your household, the viewers and our staff.

Ahead of viewings

  • Please leave any windows open where possible to improve ventilation
  • Please leave all internal doors open to minimise contact required from agent/viewers
  • Please vacate the property ahead of the scheduled viewing time to minimise contact/number of people in your home at any one time

During / Following the viewing

  • Number of people will be limited to two viewers only (no children)
  • All parties in your home will be required to wear gloves and shoe coverings
  • We will spray any doors handles/areas we think may have been touched with a disinfectant once viewers have left

You can also download the Vendors Covid-19 guide below:

Download Covid-19 Notice 

 


 

Viewers - Sales

Has anyone in your household had COVID-19 or displayed symptoms?

If so, have they completed the required period of self-isolation?

Is anyone in your household in the high-risk category or currently shielding?

Please consider the questions above, and should there be anyone in your household that has not yet recovered from COVID-19, completed the required isolation following recovery, or is showing symptoms then please do not arrange a viewing until it is safe for you to do so.

Should none of the above apply, and you are happy your household is Covid Secure, please find some points to the right that Aktons are putting in place for the safety of your household, the viewers and our staff.

During / Following the viewing

  • All viewers will be required to wear gloves and shoe coverings (Aktons will provide where required)
  • Number of people will be limited to two viewers only, ideally from the same household (no children)
  • Please refrain from touching anything at the property where possible
  • Viewing time limited to 15 minutes per viewing maximum
  • 2 meter distance to be maintained at all times
  • Following the viewing, where possible, we will discuss any questions/feedback in an outside space, such as the front or rear garden

You can also download the Sales viewings Covid-19 guide below:

Download Covid-19 Notice 

 


 

Viewers - Lettings

Has anyone in your household had COVID-19 or displayed symptoms?

If so, have they completed the required period of self-isolation?

Is anyone in your household in the high-risk category or currently shielding?

Please consider the questions above, and should there be anyone in your household that has not yet recovered from COVID-19, completed the required isolation following recovery, or is showing symptoms then please do not arrange a viewing until it is safe for you to do so.

Should none of the above apply, and you are happy your household is Covid Secure, please find some points to the right that Aktons are putting in place for the safety of your household, the viewers and our staff.

During / Following the viewing

  • All viewers will be required to wear gloves (Aktons will provide where required)
  • Number of people will be limited to two viewers only, ideally from the same household (no children)
  • Please refrain from touching anything at the property where possible Viewing time limited to 10 minutes per viewing maximum
  • 2 meter distance to be maintained at all times
  • Following the viewing, where possible, we will discuss any questions/feedback in an outside space, such as the front or rear garden

You can also download the Lettings viewings Covid-19 guide below:

Download Covid-19 Notice 

 


 

Get in touch

Should you need to contact us regarding any of the above information, please call on 029 2088 1441 or email caerphilly@aktons.co.uk. We are more than happy to help and we can discuss the best way to proceed safely with the marketing or viewing of properties.

From all the team at Aktons, stay safe!

 

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